Privacy Policy

Last updated: July 5, 2026

Grow Nivo respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

When you visit our website, place an order, or contact support, we may collect:

Name
Email address
Phone number or WhatsApp number
Billing details
Order details
Delivery details
Payment status
Support messages
Technical information such as browser, device, and website activity

How We Use Your Information

We use your information to:

Process your order
Deliver your purchase
Contact you about your order
Provide customer support
Verify payment status
Prevent fraud and abuse
Improve our website and customer experience
Comply with legal or payment requirements

Payment Information

We do not store your full card details. Payments are processed through third-party payment providers available at checkout.

Your payment provider may collect and process your payment information according to their own privacy policy.

Cookies

Our website may use cookies for cart, checkout, website functionality, analytics, and user experience.

You can disable cookies in your browser settings, but some website features may not work properly.

Sharing Information

We do not sell your personal information.

We may share necessary information with payment processors, delivery providers, support tools, fraud-prevention tools, or legal authorities if required.

Data Security

We take reasonable steps to protect your information, but no online system is completely secure. You use our website at your own risk.

Data Retention

We may keep order, payment, and support records for business, legal, tax, fraud prevention, and customer support purposes.

Your Rights

You may contact us to request access, correction, or deletion of your personal information where applicable.

Contact

For privacy questions, contact us through our contact page, WhatsApp, or email.